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Video Technology Team Tier II Specialists serve as the entry point for NAVAIR customers by receiving, recording, resolving and/or escalating requests for VTC support. Specialists follow all documented processes and procedures related to handling VTC conference and/or technical related issues. Specialists are responsible for communicating with customers to provide limited technical support, pass...
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Tier one shift leads function as the main supervisor of Tier one analysts within a quick paced help desk organization. Responsible for overseeing daily help desk operations on the weekday daytime shift at NAVAIR National Help Desk; ensuring service levels are met, scheduling/staffing, data analysis, trend monitoring, communication with upper level management at Patuxent River, process documenta...
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The Help Desk Specialist is Responsible supporting the NAWCAD customer and NAVAIR National Help Desk at Patuxent River NAS. Provides assistance and support related to Accounts Management by responding to functional and technical customer inquiries. Key responsibilities Respond to customer inquiries to create accounts, modify permissions, or troubleshoot issues. Review and perform quality assura...
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ECS Federal is seeking On Call Help Desk Specialists to work in our Pax River, MD office. Please note this is an on call position. Position summary: Tier one specialists serve as the entry point for customers by receiving, recording, resolving and/or escalating requests for service. Tier one specialists follow all documented processes and procedures related to call handling, call escalation, da...
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Smartronix, Inc., is an info technology and engineering solutions provider specializing in Cloud Computing, Cyber Security, Health IT, Network Operations, and Mission-Focused Engineering. The EMA I will provide support for a Department of Defense (DoD) network. The EMA I will engage in all helpdesk activities including but not limited to: providing technical assistance in person and on the phon...
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Job details Performs complex administrative and analytical tasks in support of PMA-281 program. 1. Performs critical program management, technical, or business analysis of major DoD acquisition systems and provides recommendations to ensure program success. 2. Provides program analysis support for all aspects of the program. 3. Participates as a member of and/or supports the overall Program and...
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Position details Expertise to independently perform complex technical analysis and complete detailed projects in the areas described in the PWS. Supports customer logistics requirements through the analysis, organization, planning and administration of various phases of day-to-day provisioning, spares, maintenance and/or repair activities. 1. Analyzes standard contractual documents, technical d...
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Description: -Task Location: NAS Patuxent River, MD. Sikorsky Support Services, Inc., is a division of Sikorsky Aircraft Corporation (a-Lockheed Martin-Subsidiary), a diversified aerospace company, globally recognized for its industry-leading aircraft products and services.Sikorsky Support Services, Inc., (SSSI) has core businesses that include spare components, supply chain and logistics manag...
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172345 - IT Specialist (Help Desk / RMF) - MD - C Industry IT Region MD-Maryland City Lexington Park State MD Rate $DOE Duration 3 mnths, CTH Description Chipton-Ross is seeking a IT Specialist (Help Desk / RMF) for an opening in Lexington Park, MD. RESPONSIBILITIES: Seeking a professional with background working directly with customers in a team-oriented environment. This will be a wide-rangin...
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Performs developmental, experimental and production aircraft maintenance, repair, modification, and installation to support flight testing and fleet integrationfor the MQ-4C Triton. Areas of specialization include: avionics, electrical, airframe, engine, instrumentation systems, and integrated systems. Works from blueprints, engineering orders, schematics, repair manuals and other technical doc...
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